Are You Open To Feedback?

 

How open are you to feedback? This is quite an interesting question I thought. I was watching a TV programme with my son about angel investment into small restaurants. You might have seen this on the BBC.

As part of the process people, (usually food stall holders), present their food to a small group of potential investors and then they are given a pop-up restaurant in Manchester to run for a dinner serving and then a lunch serving the next day. The investors come and eat again in the restaurant and gauge the atmosphere, the quality of the food, the customer experience, etc. Then they decide if they want to invest.

Anyway, there was a vegan chef who wanted to move from a market stall setup, to running a West End restaurant in London and she was looking for a £1 million investment.

Her food looked great and got good feedback from the investors, however, when during the running the restaurant phase, she had a lot of challenges which were critical to whether an investor was...

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